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Building business resilience

As a business owner,  you must be aware that there are several key areas worth focusing on in order to ensure the continuity of your operations.

Workforce: review your key internal policies. Communicate what your people should do if they feel unwell and tell them what is happening with travel bans, sick leave, homeworking, hygiene measures, and strategies to keep the business operating. Employees need to know where they stand and they trust messages from their business leaders.


Customers, suppliers and stakeholders: be proactive and engage with your clients and stakeholders early. Inform your customers of any changes to your services. Customers may need extended terms from you and some suppliers might require different arrangements. Customers need to know that you will be able to service them even at a time of crisis.


Tax and audit: you may need extra time to pay any outstanding tax debt. Enquire about whether you could get a loan or grant or claim a business rates relief discount. Think about if employee absence could cause you to miss a deadline to file. You may be able to delay audit dates or make arrangements for an audit using an off-site approach.


Business continuity: ensure that you have sufficient resources and supplies to outlast the pandemic. Prepare for shortages and price volatility in products and goods not for resale. Your IT network needs to have the capacity and bandwidth for your whole team to work from home at the same time.


Cashflow and insurance: if you foresee that cashflow may be strained, speak early to your finance suppliers about additional headroom and relaxing operational covenants. Take a look at the insurance cover you have, and whether you have a legitimate claim for this kind of disruption.


Monitor the situation: the situation is fluid. It is therefore important that you monitor local and international media and keep up to date using credible sources of information. Speak to one of our experts to discuss concerns and ways to mitigate the impact of the crisis on your business.

A blueprint for action

We have compiled a comprehensive guide outlining the economic support measures available to enterprises and the steps to be taken in order to mitigate the impact of the crisis on your organization.

The Resilience Wheel

All industries will face significant disruption to their supply chain, workforce and cashflow. The right response will depend on the specific circumstances you and your business face. We have prepared a cash management tool specifically tailored for companies experiencing significant stress or distress.

Report: The impact of COVID-19 on household expenditure

Our report provides you with information on changes in the pattern of spending of Maltese citizens during the COVID-19 pandemic in relation to three main economic areas: general consumption, travel and real estate.

Discuss the impact of the crisis with one of our experts

We will keep on publishing updates as soon as they are made public. In the meantime, you can get in touch with one of our experts, who will be able to discuss with you how to minimize the impact of the crisis on your organization.