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Whether you are a fledgling startup, an established business or a market leader, it has become a key driver to stay ahead. It is the new imperative to succeed in an ever-evolving competitive landscape. When you are always on the go in today's fast-paced world, giving your customers and employees quick and easy access to information is a must-have (not a nice to have). As time passes, adopting emerging technologies becomes the permission to play to deliver a seamless experience to your stakeholders. From software to hardware, the performance equation shifted to prioritising engagement and productivity, modernising how enterprises interact with their target audience. The race is on... The question is, are you ready?
CF Leisure Limited approached Grant Thornton for a solution catering to their leisure and entertainment needs. With its venue located at the heart of Saint Julian's in the iconic Mercury Towers, the client wanted a system that reflects the high-end nature of their business — providing a seamless experience for all their customers, from booking attractions to processing payments and everything in between.
Planet Play started differentiating itself from its peers in the industry from day one, both in the way it operates and its service offering, setting itself apart from the competition. With a growing desire for families to spend quality time together, they set themselves apart from the competition by adopting user journeys that one would typically encounter beyond the Maltese shores. They create memorable adventures for all by hitting the ground running through a cashless system powered by credits, making it the perfect destination for a fun day out.
What did we do? ... We implemented a game-changing integrated system for an indoor family entertainment arena including a food court and restaurant. We enabled the Planet Play at the Mercury to automate processes and make streamlined operations a reality, managing all aspects of the customer's journey without the clutter of multiple disparate systems.
Following a selection process with potential vendors, our technology consulting team identified Semnox as the most suitable partner to deliver the project. With implementations in over 2500+ sites worldwide and household names like Chuck E. Cheese in their portfolio, they had all the credentials to make this engagement a success story. Semnox, has strategic offices in the USA, UK, Dubai, KSA, China, and LATAM, brings a global perspective and localized expertise to the table, ensuring a tailored solutions to every client's needs.
Grant Thornton also engaged a multidisciplinary team with different skill sets to tackle all aspects of the initiative, from pre-project analysis to post-project reviews. Apart from working closely with Semnox to ensure all requirements align with the overall vision of the management team, resources from service lines provided expertise in areas ranging from tax and audit to a broad range of advisory services. The result? With the firm's one-team approach and a shared sense of purpose, CF Leisure Limited received a holistic solution during the engagement without engaging third parties.
By completing every deliverable efficiently and effectively within the given time, budget, and scope, Grant Thornton can also help you reach your goals with ease. We can facilitate how technology enables your business, bringing cross-functional resources with a deep understanding of project management, business analysis, digital transformation and cybersecurity to address your needs. From IT Strategy to IT Sourcing, we support clients in finding the best affordable solutions that elevate their application portfolio while ensuring they align with their roadmap delivery. Focusing on people, process and technology, we help companies keep the momentum going in full gear by driving growth and scaling successes.
Conrad is a seasoned strategic leader with over 15 years of experience in Cyber Security, Enterprise IT Governance, Risk and Compliance, Leadership, and Digital Transformation. He is a visionary who can translate evolving industry risks into ambitious technology road maps and robust security programs.
Clayton is a tech professional with a background in digital transformation. Today, Clayton works with the tech team as a project manager at Grant Thornton, where he is responsible for delivering medium to large-scale transformational projects and fostering collaborative relationships with key stakeholders. He is a proponent of enterprise operating excellence, implementing standardised processes and identifying opportunities for improvement.
Wayne Pisani heads the tax, regulatory and compliance practice within Grant Thornton and leads the financial services tax and regulatory team. He advises an extensive client base ranging from private clients, including family offices and high-net-worth individuals, to NASDAQ listed companies. Wayne is the vice-president of the Institute of Financial Services Practitioners having been the president of the Institute and a member of the board of governors of FinanceMalta between 2018 and 2021.
