Technology is the primary force behind the shift of businesses to digital transformation. Since most people are using social networks and digital interactive tools to carry out most of their tasks, it is no less than a great opportunity for businesses to venture into the path of digital transformation

This shift to a new world, also known as Industry 4.0, has led organisations to seek new ways on how they can improve their operations. Technology has been introduced in all departments, ranging from human resources to logistics and from operations to sales.

This report was a matter of discussion during the 2021 edition of our online forum "Shaping Malta's Future."