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Financial Services

ESMA Statement on PFOF and zero commission brokers

Circular: ESMA warns firms and investors about risks arising from payment for order flow and from certain practices by "zero-commission brokers"

The European Securities and Markets Authority (ESMA) has issued a statement to remind firms that the receipt of payment for order flow (PFOF) touches upon a number of key MiFID II obligations aimed at ensuring that they act in their clients' best interest when executing their orders. In light of the serious investor protection concerns raised by PFOF and the multiple requirements applying to it, it is in most cases unlikely that the receipt of PFOF by firms from third parties would be compatible with MiFID II and its delegated acts.


Investment protection concerns raised by PFOF

The receipt of PFOF from third parties by a firm executing client orders causes a clear conflict of interest between the firm and its clients because it incentivises the firm to choose the third party offering the highest payment, rather than the best possible outcome for its clients. For the execution of retail clients' orders, the best possible outcome is to be determined in terms of total consideration, representing the price of the financial instruments and the costs relating to execution. ESMA also reminds firms that PFOF received from third parties when executing client orders constitutes an inducement received from third parties in connection with the investment service provided to the client.

Firms must thus rigorously assess whether, by receiving PFOF, they are able to comply with relevant MiFID II requirements, most notably those on taking all sufficient steps to obtain the best possible result for their clients, on conflicts of interest and on inducements, as further detailed in the ESMA statement.


Specific concerns regarding certain practices by 'zero-commission brokers'

ESMA has observed the existence in some EU Member States of some firms executing clients' orders and marketing their services as bearing no costs for investors. In fact, such firms charge no explicit commissions for the execution of client orders in certain or all financial instruments on offer. These firms ("zero-commission brokers") often receive PFOF from third parties, which may compensate for the lack of direct commissions charged to their clients. According to ESMA, it is important to take into account some investor protection risks, such as less transparency for the client and the potential to distort retail clients' investment incentives. 

ESMA reminds "zero-commission brokers, of the MiFID II requirement to provide clear and not misleading information to their clients and to provide information on all costs and charges to the client relating to the service and the financial instrument(s).  As clients of 'zero-commission' brokers, will always incur costs (e.g. implicit costs and third-party payments received by the firm), ESMA  emphasises that the marketing of the service as 'cost-free' in the circumstances described above, will infringe the firm's compliance with these requirements and it could incentivise retail investors gaming or speculative behaviour due to the incorrect perception that trading is free.

As clarified in the ESMA statement, firms receiving PFOF from third parties shall comply with the MiFID II inducements requirements, inter alia requiring PFOF to be designed to enhance the quality of the investment service to the client. On this aspect, ESMA issued a Q&A1 clarifying some basic principles, such as the need that the quality enhancement provided should go beyond aspects of the firm1 s organisation or services that are legally required or that can be considered as essential for its functioning.


Target Audience

The content of this circular and the ESMA statement applies to all financial brokers but it is mainly targeted to Online Brokers.


The Circular can be accessed here