Understanding the trends behind the headlines.

The EU Data Act's new ‘access by design’ requirement took effect on 12 September 2026, requiring in-scope connected products and related services to provide users with easy, secure and free access to relevant data by default. This article explains who is affected, what data must be accessible, the governance and compliance implications, and the practical steps organisations should take to meet their obligations.

As organisations explore agentic AI, business analysis plays a critical role in ensuring technology investments deliver meaningful outcomes. This article examines how business analysts help organisations identify opportunities for AI, define decision boundaries, strengthen governance, support change management, and measure business value. It highlights why successful AI adoption depends not only on technology capabilities but on a clear understanding of business needs, processes, risks, and organisational objectives.